Top 10 Resort Management Software of 2024

Why use SafetyCulture?

Achieving operational efficiency and guest satisfaction in the hospitality industry can be challenging, but not impossible with the right digital platform that efficiently automates laborious and complex everyday tasks. SafetyCulture (formerly iAuditor), used by Waldorf Astoria (Boca Raton) and Bultin’s, is that solution. Aside from streamlining most administrative work, like guest bookings, inventory checks, and employee scheduling, this digital solution also offers sensors that monitor environmental conditions (e.g., temperature and humidity), detect gas levels (e.g., carbon monoxide and LPG leaks), and confirm occupancy. With all these features, resort staff can proactively deal with any situation.

Features:

• Elevate guest service by using sensors to maintain room conditions, get real-time weather information, and ensure the quality and safety of food served in restaurants.
• Audit processes like room inspections, daily restaurant inventory, and guest check-in processes using digital templates available in the Public Library, and store all these in a secure and centralized data repository for easy access.
• Maintain the resort and industry standards by assigning tasks to trained personnel and scheduling them appropriately.
• Gain visibility into everyday operations by identifying issues that require prompt attention and documenting these for future reviews.
• Send notifications about guest preferences, special requests, and expedited tasks to staff members via Heads Up.

Why use RDP?

A full-suite PMS (Property Management System), RDP offers configurable solutions that help the different departments in a resort manage their workflows, including the front desk staff, housekeeping and maintenance personnel, and reservations team. While the name gives the impression that this is just for the hospitality industry, the software is functional in managing condominiums, timeshares, and corporate housing.

Features:

• RDPWin property management
• Online booking engine with live chat
• Mobile and contactless check-in / check-out

Why use Cloudbeds?

An industry-leading PMS and hospitality management solution, Cloudbeds helps hotels, lodges, and inns operate effectively online and on-site. By simplifying various workflows, including reservations, staff scheduling, and task assignments, companies can provide high-quality service that improves customer satisfaction.

Features:

• Guest engagement and experience
• Demand marketing
• Revenue management

Why use Sirvoy?

This full-featured system for property management helps hospitality managers handle their daily operations and effectively lead their staff so they can provide the best guest experience. Sirvoy works for all types of accommodations, including hotels, bed and breakfasts, lodges, and resort guest houses.

Features:

• Booking engine
• Customized email and SMS templates
• Payment processing and invoicing

Why use Frontdesk Anywhere?

Streamlining operations, reducing costs, and increasing revenues in the hospitality industry are made easier with award-winning Frontdesk Anywhere. This management platform available on the cloud and on-premise is the go-to solution for hotels, rental villas, campgrounds for RVs, and similar forms of accommodations in over 30 countries.

Features:

• Internet booking engine
• Online channel management
• Payment processing

Why use Maestro PMS?

An all-in-one PMS, Maestro optimizes staff workflows and enhances guest experience. It also has an extensive collection of integrations that help businesses add more functional tools to their advantage. Best of all, this platform is supported on the cloud, on-premise, and mobile, giving potential users several options that would suit their needs.

Features:

• Front-of-house CRM (Customer Relations Management)
• Online Booking Engine
• Mobile and contact-free guest engagement

Why use Lodgify?

This is a vacation rental software that helps businesses get more bookings, connect with online channels, and streamline all the tasks that owners and managers need to work on to provide top-notch guest experience. Lodgify has been lauded by users and numerous review sites online, making this a great option.

Features:

• Booking system
• Website builder
• Integration with online channels

Why use Little Hotelier?

Despite the simplicity of its interface, Little Hotelier is one of the most powerful software solutions for property management today. Aside from automating the day-to-day responsibilities of resort owners, managers, and personnel, it also has a direct booking engine that increases the business’s return on investment by over 60%.

Features:

• Front desk management
• Payment processing
• Insights

Why use RoomKey PMS?

Backed by two decades of experience in the hospitality industry, RoomKey makes the jobs of the entire resort staff easier as it facilitates data digitization and workflow automation. They also offer outstanding mobile capabilities, allowing guests to sync their mobile devices to the resort’s PMS, transforming their phones into digital keys for room entry and credit cards for payment.

Features:

• Pre-arrival management (bookings & cancellations)
• Payment processing
• Customer relations management

Why use Bookfull?

This vacation rental property management platform helps resort owners, managers, and personnel run their daily operations with ease and efficiency. Best of all, they offer tools that essentially eradicate third-party channels and improve their marketing strategies so that resorts get direct bookings, which increases their revenues.

Features:

• Reservations with auto-responding e-mails
• Integrated booking tool
• Smart home technology