Workplace operations platform


Build your brand, accelerate onboarding, and deliver a great customer experience.

SafetyCulture has helped businesses around the world achieve


improved efficiency in training*

increased audit efficiency*

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza
Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks. “

Simon McBurney
Senior Delivery Analyst, Coles Supermarket

Minimize stock loss

Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.

“Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.”

Ben Deeks
Head of Retail Profit Protection for JD Sports

Elevate store campaign results

Make a big impact with your next promotion or merchandising initiative. Speed up roll-outs with engaging video messages that allow you to quickly communicate all the detail in a visual way. Gain early visibility on campaign performance by making it easy for area managers to documenting in-store customer experience.

Keep food fresh and safe

Digitize HACCP, simplify food handling training and reduce food waste with the SafetyCulture platform. Implement sensors throughout your operations to ensure food is kept at the proper temperatures and meets strict quality standards every time. Achieve peace of mind by setting up alerts so you can act quickly the moment a fridge isn’t staying cool enough.

Drive improvement across your stores

Streamline operations

Manager site visits

Visual merchandising checks

Open/closing checks

Loss prevention

Safety audits and briefings

Issue and action management

Temperature sensor monitoring

Maintain high standards

Inspections and audits

Brand standard checks

Brand compliance

Food and beverage

Cash handling

Secret shopper

Bathroom cleaning checks

Prevent incidents

Incident/near miss reporting and notification

Risk assessments

Safe lifting training

Manual handling training

Property damage reporting

Fire extinguisher checks

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs


Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization


Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.


Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.


Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Get started with industry-leading templates

Retail Store Audit

Efficiently standardize retail outlets and guarantee store compliance with a retail audit software

Store Operations Checklist

Optimize store operations for efficiency and profitability with a mobile app.

Inventory Template

Efficiently keep track of stocks and supplies using inventory templates in a mobile device.

Customer Satisfaction Survey Template

Keep customers engaged with customer satisfaction surveys using kiosks with a mobile-ready app.

Mystery Shopper Checklist

Discreetly accomplish mystery shopper checklists and efficiently submit mystery shopper reports anytime anywhere.

Product Launch Checklist

Never miss a process step and guarantee a successful product launch with a digital checklist.

Learn more from our industry experts

Retail Management

By Jona Tarlengco

Retail Theft

By Jona Tarlengco

Keeping food quality fresh with SafetyCulture

By SafetyCulture Team

See how SafetyCulture can help your retail business

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Frequently Asked Questions

Leveraging a retail audit software or platform offers numerous advantages to retailers and businesses in the consumer goods industry. Some of these benefits include real-time data collection, enhanced information accuracy, better audit consistency, increased visibility of stores and their performance, faster identification of non-compliance, and a centralized location of all retail audits and inspections in one safe place.

A retail audit platform can provide businesses with valuable insights such as tracking compliance with standards, requirements, or internal policies. It also presents data about the safety hazards found in the stores, inventory levels, customer experience, staff performance, audit history, and comparison for multi-location retailers.

As a platform, SafetyCulture boasts numerous capabilities that enable businesses to maximize their audit findings. Through its corrective action management and prioritization of issues, retailers can focus on critical and time-sensitive tasks. Alerts, notifications, and the Heads Up feature ensure that the right people are notified in real-time and that problems are resolved promptly. The analytics dashboard, meanwhile, makes it easy to track trends and areas for improvement. Lastly, employers can further support their staff by providing short and easily digestible instructional courses based on their retail audits with SafetyCulture’s Training feature.

Yes, the SafetyCulture platform is designed to accommodate the needs of organizations with multiple retail locations and properties. Its cloud-based record keeping also allows data from all stores to be in one easily accessible and centralized location.

The SafetyCulture platform helps you save time by automating manual tasks and standardizing workflows. Its mobile accessibility and digital checklists enable auditors to complete their retail audits more efficiently. Reports are also generated digitally, eliminating the need for manual data entry and reducing report preparation time.